Starland Entertainments Ltd/Mystic Meg Ltd provide the psychic services advertised on this website and is registered in England and Wales with a registered office at 9 High Street, Woburn Sands, Milton Keynes, Bucks MK17 8RF.
Your privacy matters to us
At Mystic Meg Ltd, we believe your personal information should stay exactly that – personal.
To provide our services effectively, we do need to collect certain details. This Privacy Policy outlines what information we collect, why we collect it, and how we keep it safe.
What information we collect
When you use our services, we may ask for the following:
- Full name
- Date of birth
- Mobile or telephone number
- Home address (in some cases)
- Email address (if applicable)
We request your name and date of birth primarily to:
- Confirm that you have permission from the bill payer
- Verify that you are over the age of 18
Collecting this information helps us provide a more personalised and accurate experience tailored to you.
Call recordings
All calls are recorded for your protection. These recordings are only accessed if necessary – for example, to investigate a complaint or dispute. We do not use them for any other purpose.
How we store your data
We take your privacy seriously and are committed to safeguarding your information. Our systems and databases are hosted on secure servers within data centres that have restricted access.
We use multiple layers of security, including firewalls and password protection, to prevent unauthorised access and ensure your data remains safe.
How we use your information
Starland Entertainment Ltd/Mystic Meg Ltd may use your mobile number to send promotional messages regarding our services. You can opt out of these promotional messages at any point.
The information we collect allows us to provide the psychic services featured on this website. It helps us ensure a smooth, personalised, and secure experience.
You have the right to request the deletion of your personal data at any time by contacting us via email. However, we may retain certain details if required for legal, billing, or fraud prevention purposes. This is done strictly to protect both you and our service. We will store this data only for as long as necessary.
We share transaction data with our payment service provider solely for the purpose of processing payments, issuing refunds, and addressing any related complaints or enquiries. For more information visit: www.inveroak.com
You are also entitled to request a copy of the data we hold about you. In accordance with data protection regulations, we will respond to your request and provide the relevant information.
Who we share your data with
We do not sell or rent your personal information to any third parties.
We do not share your data with other customers.
Our website uses Google Analytics and Facebook tracking tools to collect anonymous, aggregated data on how users interact with our content. This data does not include personally identifiable information and is used solely to help us improve our services and user experience.
Cookies
Cookies are small text files placed on your device to enhance your experience. They allow websites and applications to tailor content to your preferences by gathering and remembering information about your interactions.
We use cookies to:
- Analyse website traffic
- Identify popular pages and content
- Improve site performance and functionality
Cookies do not give us access to your device or any personal data unless you choose to share it with us.
You can choose to accept or decline cookies. Most web browsers accept them automatically, but you can modify your browser settings if you prefer. Disabling cookies may limit your ability to fully use certain features of the website.
Email communications
If you’ve subscribed to our services via email, you may unsubscribe at any time by clicking the ‘Unsubscribe’ link found at the bottom of our emails. Once unsubscribed, your email address will be removed from our database.
Opting into and out of our services
By engaging with our services – such as sending a message, dialling a number listed on our site, or purchasing an email reading – you consent to receive free promotional offers from us.
To opt out:
- SMS or call promotions will include an opt-out keyword and shortcode. Simply reply with the provided keyword to stop future messages.
- You can also opt out by emailing us or calling 0207 111 6406.
- For other services, please contact us directly.
What We Don’t Do
- We never sell or rent your personal information to third parties.
- We never share your data with other users.
Policy updates
We may update this Privacy Policy occasionally, especially as our services evolve or new regulations take effect. We recommend checking this page periodically for the latest version.
Have Questions?
If you have any questions about this Privacy Policy or how your data is handled, please don’t hesitate to contact us.